= HELIOS Foundation Issue Tracker =

[wiki:FAQ] | [wiki:PriorityLevels] | [wiki:Help] | [http://www.helios-foundation.org/issue-tracker/login Login]

'''''IMPORTANT: Please ensure you have set your email address in preferences if you expect to get emails. This can be done from the Preferences tab above or by clicking [http://www.helios-foundation.org/issue-tracker/prefs here].''''' 

While waiting to improve the resource list, the following two reports might be most useful: [http://www.helios-foundation.org/issue-tracker/report/22 Recently updated issues] and [http://www.helios-foundation.org/issue-tracker/report/9 All issues in reverse order]. The comprehensive [http://www.helios-foundation.org/issue-tracker/query?status=accepted&status=assigned&status=closed&status=new&status=reopened&group=bsilstatus&order=priority&col=id&col=summary&col=owner&col=type&col=priority&col=severity&col=fixpriority&col=changetime&milestone=2.1.5.7 filtering facility] is also very useful, and note that by bookmarking the query you can revisit the filter at will. 

= Updates =
2011-06-12[[BR]]
CC: field for all old issues have now been filled with the usernames from the old tracker (with translation where usernames have changed). NOTE: Please ensure you have set your email address in preferences if you expect to get emails!

2011-06-05[[BR]]
Imported all issues from the old tracker: Issues #1 to #2868. Issues in the range #2869 to #2999 are blocked off as placeholders and issues in the range #3000 onwards are current. For historic issues, the message text and links to any old attachments (which are still stored on the old tracker) are linked in the description text. The only thing we did not achieve this w/e was to set the last updated dates correctly for the old issues: hopefully we can fix this in the future.

2011-05-18[[BR]]
Added [wiki:FAQ] on how to change password.

2011-04-04[[BR]]
Attached page on assignment and WorkFlow.

2011-04-04[[BR]]
I have removed the full list of users. Contact me if you need these.

Proposed date for transferring all issues to the new tracker and making the old tracker is 3rd June 2011

18:30 - Edited various permissions - let me know if any problems.

2011-03-14[[BR]]
When assigning issues, note you can also just put the email addresses (comma separated) of the people you want to be informed on progress of the issue. Unfortunately it is not possible at this time to have a pop-up list of users.

2011-01-28[[BR]]
When assigning issues, please note you have to use the correct username. Most importantly, my username is '''fraser''' and the HELIOS maintenance team is '''helios_mnt'''.

2011-01-26[[BR]]
Emails: The maintenance team will always get an email every time an issue is updated, as will the reporter and the person who the issue is assigned to. Other users (or email addresses) can be explicitly added in the CC field (with commas to separate them). Please check your user preferences to ensure your email address is correctly set - unfortunately it has not copied over from the support website.

2010-11-11[[BR]]
Existing issues in the range of 1 to 2999 are still being tracked using the old tracker provided by Oxfam at https://tracker.oxfam.org.uk/cgi-bin/roundup.cgi/ilppm_tracker/. Although a snapshot of the titles and status of these issues have been imported into this tracker, these are just placeholders until Oxfam switch to the new tracker. Issues up to the 11th November 2010 have been imported (up to Issue 2636)

I have prepared an introduction document for the tracker: http://www.helios-foundation.org/materials/reference-materials/using-the-issue-tracker and there are also some generic guides [wiki:TracGuide documentation].

''Fraser''